Frequently Asked Questions
Everything you need to know about your Greenhawk gear and orders.
How do I know which size of sports gear to order?
Each product page features a detailed 'Size Guide' link. We recommend measuring yourself or your existing equipment and comparing it to our brand-specific charts to ensure the perfect fit for optimal performance.
What is Greenhawk's return policy for used equipment?
For safety and hygiene reasons, we only accept returns on unused items in their original packaging within 30 days of purchase. Items that show signs of wear or field use cannot be returned.
How long does shipping take for heavy training equipment?
Standard shipping typically takes 3-5 business days. For oversized items like weights or goals, delivery may take 7-10 business days via our specialized freight partners.
Does Greenhawk offer a warranty on high-performance gear?
Yes, all our professional-grade equipment comes with a 1-year manufacturer warranty against defects in materials and workmanship under normal athletic use.
Can I track my order in real-time?
Absolutely. Once your order is dispatched, you will receive an email with a tracking number and a link to our 'Order Status' page to monitor your shipment's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna for larger equipment purchases.